Store Operations:

• Maintain the store’s appropriate inventory levels to ensure that it meets customer needs and is aligned with budget.
• Ensure that our customers’ needs and expectations are met on a consistent basis.
• Ensure that the physical appearance of the store is maintained and that all equipment is in excellent working condition.
• Control inventory losses through proper controls and notations.
• Control  expenses and payroll.
• Ensure that the store is properly opened and closed in accordance with company policy.
• Complete all paperwork reports in a timely and accurate manner.
• Resolve customer issues in a proper and efficient manner.
• Understand and utilize various business reports to identify sales, gross margin, and expense control opportunities.
• Maintain a complete understanding of the company’s purchasing policies and procedures.
• Ensure that commercial accounts are properly set up and administered.

• Active involvement in the recruitment, selection, and hiring of store personnel.
• Must ensure that all store employees have a working knowledge of various products. When necessary, develop training programs.
• Must ensure employees deliver excellent customer service to our patrons.
• Encourage a viable team-oriented working environment through good communication.
• Ensure that the store is properly staffed at all times.
• Appropriately train and coach employees to achieve highest level of performance and customer service
• Conduct periodic performance reviews for the purpose of assessing employee performance. When necessary, must also administer disciplinary action in accordance with company policy.
• Ensure that the store complies with all federal/state regulations and company policies including, but not limited to: ADA, EEOC, Workers Compensation – Wage & Hour, Sexual Harassment, etc.

• Responsible for the coordination of the sales efforts associated with the store.
• Responsible for the development and deployment of local marketing strategies.
• Responsible for attaining the budging sales forecast through effective marketing of products in the store.
• Develop new accounts and increase sales of current accounts through a targeted sales initiative.
• Ensure employees are properly trained on selling techniques.

• Requires a two- or four-year college degree or equivalent work experience.
• Effective financial planning and management skills.
• Strong interpersonal and communication skills.
• Minimum of 2 years retail experience, preferably industry related.
• Background in outside and/or inside sales.
• Job involves a wide variety of tasks including bending, lifting, and sitting. Individual must be able to lift at least 50 pounds.
• Individual will usually be required to work more than 40 hours per week.