Store Manager

Posted: 04/30/2023

Store Operations:

  • Maintain the store’s appropriate inventory levels to ensure that it meets customer needs and is aligned with budget.
  • Ensure that our customers’ needs and expectations are met on a consistent basis.
  • Ensure that the physical appearance of the store is maintained and that all equipment is in excellent working condition.
  • Control inventory losses through proper controls and notations.
  • Control  expenses and payroll.
  • Ensure that the store is properly opened and closed in accordance with company policy.
  • Complete all paperwork reports in a timely and accurate manner.
  • Resolve customer issues in a proper and efficient manner.
  • Understand and utilize various business reports to identify sales, gross margin, and expense control opportunities.
  • Maintain a complete understanding of the company’s purchasing policies and procedures.
  • Ensure that commercial accounts are properly set up and administered.
Human Resources:
  • Active involvement in the recruitment, selection, and hiring of store personnel.
  • Must ensure that all store employees have a working knowledge of various products. When necessary, develop training programs.
  • Must ensure employees deliver excellent customer service to our patrons.
  • Encourage a viable team-oriented working environment through good communication.
  • Ensure that the store is properly staffed at all times.
  • Appropriately train and coach employees to achieve highest level of performance and customer service
  • Conduct periodic performance reviews for the purpose of assessing employee performance. When necessary, must also administer disciplinary action in accordance with company policy.
  • Ensure that the store complies with all federal/state regulations and company policies including, but not limited to: ADA, EEOC, Workers Compensation – Wage & Hour, Sexual Harassment, etc.
  • Responsible for the coordination of the sales efforts associated with the store.
  • Responsible for the development and deployment of local marketing strategies.
  • Responsible for attaining the budging sales forecast through effective marketing of products in the store.
  • Develop new accounts and increase sales of current accounts through a targeted sales initiative.
  • Ensure employees are properly trained on selling techniques.
  • Requires a two- or four-year college degree or equivalent work experience.
  • Effective financial planning and management skills.
  • Strong interpersonal and communication skills.
  • Minimum of 2 years retail experience, preferably industry related.
  • Background in outside and/or inside sales.
  • Job involves a wide variety of tasks including bending, lifting, and sitting. Individual must be able to lift at least 50 pounds.
  • Individual will usually be required to work more than 40 hours per week.
Position is Salaried